Privacy Policy

Rockford Siding & Windows LLC
Effective Date: April 3, 2026

Rockford Siding & Windows LLC (“Rockford Siding & Windows,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through our website, forms, phone calls, email, and text messaging.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

By using our website or submitting your information to us, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information you voluntarily provide to us, including your name, phone number, email address, property address, project details, appointment details, and any other information you choose to submit through our website forms, estimate request forms, scheduling tools, phone calls, email, or text messages.

We may also collect limited technical information automatically when you use our website, such as IP address, browser type, device type, referral source, and pages visited. This information helps us improve our website and services.

2. How We Use Your Information

We may use your information to:

respond to your inquiries;
provide estimates and service information;
schedule and confirm appointments;
send appointment reminders;
send estimate follow-ups;
send project updates and customer care communications;
provide support regarding your request or active service;
improve our website, communications, and customer experience; and
comply with legal or regulatory obligations.

3. Text Messaging and Mobile Information

If you provide your mobile phone number and opt in to receive text messages from Rockford Siding & Windows, you consent to receive SMS messages related to your inquiry, estimate follow-ups, appointment scheduling, appointment reminders, project updates, and customer care.

Message frequency may vary.
Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message.

For help, reply HELP or contact us using the contact information listed below.

Consent to receive text messages is not a condition of purchase.

4. No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information only with service providers or subcontractors who help us operate our business, support our communications, schedule appointments, or provide services on our behalf, and only to the extent necessary for those purposes. Those parties may not use your information for their own marketing or promotional purposes.

5. Email and Phone Communications

If you provide your contact information, we may contact you by email or phone regarding your inquiry, estimate, appointment, project, or customer support needs.

If we send promotional emails, you may unsubscribe using the unsubscribe link included in the email.

6. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand site usage, improve performance, and enhance the visitor experience. You can adjust your browser settings to limit cookies, though some features of the website may not function properly.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party site you visit.

9. Your Choices

You may choose not to provide certain personal information, but doing so may limit our ability to respond to your inquiry or provide services.

You may opt out of text messages at any time by replying STOP.

You may request assistance with SMS communications at any time by replying HELP or contacting us directly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website after updates are posted constitutes your acceptance of the revised policy.



11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Rockford Siding & Windows LLC
5441 Forest Hills Ct
Loves Park, IL 61111
Phone: 815-214-9390
Email: office@rockford-siding.com
Website: www.rockford-siding.com